Delivery Information

Delivery Information

 

SHIPPING & DELIVERY

HOLIDAY SHIPPING SCHEDULE

Most orders placed by Friday, December 16th within Switzerland should arrive in time for Christmas with Priority Mail shipping. However, to guarantee delivery by December 24th, please follow these guidelines:

• Monday, December 17th - You Must Select AT LEAST UPS 3 Day Select Shipping
• Tuesday, December 18th - You Must Select AT LEAST UPS 2nd Day Air
• Wednesday, December 19th - You Must Select UPS Next Day Air or USPS Express Mail



GENERAL INFORMATION

Most orders are shipped within 1 business day. 
We ship all domestic orders via your choice of USPS Media Mail, USPS Priority Mail or UPS Ground. 
You will be able to select the shipping method in the checkout.


*please allow extra time for Alaska/Hawaii and/or other outlying areas and during the holiday season.



MEDIA MAIL SHIPPING RATES (7-10 DAYS)

Shipping rates are based on the total amount of merchandise:
• $0.00 - $24.99 - add $8.95
• $25.00 - $49.99 - add $9.95
• $50.00 - $99.99 - add $10.95
• $100 - $150 - add $11.95
• $150.01 - $199.99 - add $12.95
• over $200 - add $14.95



PRIORITY MAIL SHIPPING RATES (3-5 DAYS)

Shipping rates are based on the total amount of merchandise:
• $0.00 - $24.99 - add $9.95
• $25.00 - $49.99 - add $10.95
• $50.00 - $99.99 - add $11.95
• $100 - $150 - add $13.95
• $150.01 - $199.99 - add $14.95
• over $200 - add $15.95



UPS GROUND RATES

Shipping rates are based on the total weight of your package and the ship-to location. 
Rates are provided by UPS and are billed according to current rates.



RUSH SHIPPING - UPS/USPS EXPRESS MAIL

Rush orders will be shipped via UPS Next Day Air, UPS 2-Day Air, or USPS Express Mail (services may vary depending on your location). UPS Next Day Air and 2-Day Air are available ONLY in Switzerland.

RUSH ORDERS placed by 2pm EST will be shipped the same day (except Saturday, Sunday, and holidays). Orders placed after 2pm EST will be shipped the following business day. Orders placed Friday after 2pm EST, Saturday, Sunday, and holidays will be processed on Monday, or the next business day following a holiday.

UPS DOES NOT CONSIDER SATURDAY & SUNDAY AS BUSINESS DAYS. Therefore, if your OVERNIGHT/NEXT-DAY AIR package is mailed on Friday, you will receive it on Monday. If your 2-Day order is shipped on Thursday or Friday, you will receive it on Monday or Tuesday.

USPS Express Mail is an overnight to two-day (2-Day) service (depending on your location). Delivery to many destinations is available 365 days a year with no extra charge for Saturday, Sunday, and holiday delivery. To determine when your package will arrive, please visit the 
USPS website. Orders placed by 2pm EST will be shipped the same day.

You must SPECIFY EXACTLY which service you want in the SHIP VIA selection during the checkout process. Postage will be displayed/billed according to current rates.

Some areas in Alaska & Hawaii do not have guaranteed delivery for Next Day or 2-Day Delivery. These shipments will be sent via USPS Express Mail.



INTERNATIONAL SHIPPING

We ship all International packages via the Swiss Postal Service (EMS). Depending on your location, some or all of these options may be available:
• USPS Express Mail International - 3-5 Business Days
• USPS Priority Mail International - 6-10 Business Days
• USPS First-Class Mail International - 2-4 Weeks

Transit times may vary depending on the destination and time of year. We are NOT responsible for shipments that may take longer than the carrier's posted transit times.

You must SPECIFY EXACTLY which service you want in the SHIP VIA selection during the checkout process. Postage will be displayed/billed according to current rates.

Please remember there may be additional charges at your customs office. You should contact your local customs officials regarding possible taxes, import duties, and tariffs that may be added to your parcel when it arrives. These charges can be significant!

We stamp all International packages as "EDUCATIONAL INSTRUCTIONAL MATERIALS" in an effort to keep customs/destination costs at a minimum. However, we are NOT responsible for these additional charges.

We don't charge handling fees like many other companies. You are charged only for the exact cost of postage. Depending on your country and the weight of your order, the postage you are charged may actually be significantly less than what is displayed in your shopping cart (never more than what is displayed) which calculates based on average weights, minimum rates, and destinations.

For example, our popular pocket books might display a rate of over $40.00, but actual postage to most destinations is only $15.50 for 1 to 4 pocketbooks.
If your actual postage charge is less than what is quoted online - we will charge you the lesser price. We will never charge more than the displayed rate. 

You may 
contact us for postage quotes before placing your order.